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Women in Hospitality – Hyatt, West India

Sonia Paul Cluster Director of Marketing – Hyatt, West India How does your workplace embrace equality? Grand Hyatt Mumbai is committed to creating an inclusive and welcoming environment for all guests and employees, and strives to embrace equality

Sonia Paul

Cluster Director of Marketing – Hyatt, West India

How does your workplace embrace equality?

Grand Hyatt Mumbai is committed to creating an inclusive and welcoming environment for all guests and employees, and strives to embrace equality in various ways.

Diversity and Inclusion: The hotel values diversity and inclusivity, and has implemented various initiatives to ensure that all employees are treated with respect and fairness, regardless of their gender, religion, or sexual orientation. This includes providing equal employment opportunities and offering diversity and inclusion training for its staff.

Accessibility: The hotel is committed to ensuring that all guests have equal access to its facilities and services, regardless of their physical abilities. The hotel has wheelchair-accessible rooms, public areas, and facilities, and also provides assistive devices such as visual alarms and communication aids.

Mentor mentee program: In our global initiative on mention woman to become leaders is where we take a lot of pride in grooming the women’s of Hyatt, providing them necessary trainings, cross exposure, give them the opportunity of task force

Woman@Hyatt: The hotel has implemented various programs to promote women’s empowerment, including providing equal opportunities for career advancement, promoting work-life balance, and offering training and mentorship programs.

Overall, the Grand Hyatt Mumbai embraces equality by valuing diversity and inclusivity, providing accessible facilities and services, supporting social responsibility initiatives, and promoting women’s empowerment.

As a woman, how do you make sure that you embrace equality? When you are the decision maker how do you make sure you are not gender biased?

Treat everyone as one: It’s important to treat everyone equally and without bias, regardless of their gender, race, ethnicity, religion, sexual orientation, or any other characteristic. This involves being mindful of your own biases and assumptions, and working to overcome them. It also means treating people with respect and empathy, listening to their perspectives and experiences, and valuing their contributions.

Offer responsibility: Women should be offered the same responsibilities as their male counterparts, and be given equal opportunities to take on leadership roles and make

important decisions. This involves breaking down gender stereotypes and biases that may prevent women from being seen as capable leaders or decision-makers. Women should be judged on their skills, experience, and performance, rather than on their gender.

Give charge: Women should be given the chance to take charge and lead, whether it’s in their personal or professional life. This means providing them with the tools and resources they need to succeed, such as training, mentorship, and networking opportunities. It also means trusting them to make decisions and take initiative, without being micromanaged or undervalued. Giving charge to women empowers them to be confident and assertive, and helps to break down gender barriers in leadership roles

Do you believe that gender inclusive policies are justified with an increasing number of women in the industry while still not being a 50% strength or close?

Gender-inclusive policies are justified regardless of whether women make up 50% of the workforce or not. These policies aim to create a more equitable and inclusive workplace, where all employees are treated fairly and have equal opportunities to succeed.

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