India, May 2023: W Hotels is pleased to announce the promotion of Shailesh Mordekar to Director of Services at W Goa. In his new role, Shailesh will be responsible for overseeing all operational departments of the hotel, including guest services, housekeeping, engineering, and security. 

A hospitality veteran, Shailesh is a proven leader with over 20 years of experience in managing a diverse range of facility and Rooms management in different hospitality segments namely Luxury Resorts, Business Hotels, and Cruise Lines. He has an in-depth know-how of leading Rooms operations in accordance with hotel policies and procedures. And is adept at monitoring and developing team member performance in terms of professional development and evaluations. 

Well-versed in maintaining high standards of excellence in daily facility and housekeeping operations, he has been an integral part of W Goa for over 2 years, having served as Executive Housekeeper in his previous role at the hotel. He started his career in the hospitality industry and worked with leading hospitality brands like Taj, ITC, Hyatt, and Starwood. Shailesh has a great hand in resolving problems, improving customer satisfaction & driving revenues.

During his time at W Goa, Shailesh has demonstrated exceptional leadership skills, a commitment to excellence, and a passion for delivering exceptional guest experiences. He has been instrumental in implementing innovative strategies to improve operational efficiency and guest satisfaction.

About W GOA:

W Goa captures the rustic and dramatic landscape of Goa as well as its cosmopolitan, multi-cultural vibe, injecting Vagator with the exuberant spirit uniquely known to W Hotels. W Goa offers 121 stylish and spacious guest rooms and villas, spread across the private coastal setting with breathtaking views of the sea. Relish Insider access to the hip culture of Goa with annual local festivals and street parties to further amplify the vibrant scene. Kickback on the WET® deck or at The ROCKPOOL to catch that holiday sun-kissed body. Five dining venues Fuel the fun, while FIT and the indulgent AWAY Spa reboot your body. We invite you to live it up and take it easy!

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