Sofitel Mumbai BKC, the elegant, luxury hotel in Mumbai’s Bandra Kurla Complex, has appointed Viraj Kadam as their new Executive Housekeeper.  

Viraj began his career at The Courtyard by Marriott Mumbai International Airport in 2010, as Assistant Housekeeping Manager. In 2017, he joined The Westin Mumbai Garden City as Executive Housekeeper, his most recent role before becoming a part of the Sofitel Mumbai BKC family.

In his roles, Viraj has actively been responsible for team training, coordinating with operations departments to ensure smooth handovers of rooms, understanding and supporting loss prevention policies and procedures, supervising daily shift operations, helping to ensure exceptional customer service, analyzing monthly MIS reports with a focus on budgets and actual consumption, and working in tandem with the HR department to support training initiatives for all current and new associates. 

Viraj has achieved a BSA (Brand Standard Audit) score of 100.8% in 2023 at his previous role, becoming a Master Certified Departmental Trainer by APEC L&D. Additionally, he possesses two years of experience in spa and rooms management. Viraj has also been routinely awarded Manager of the Month/Year awards at both prior roles.

In his free time, Viraj is passionate about dance, having completed Level 02 at the Shiamak Davar Institute of Dance Academy.

About Sofitel Mumbai BKC

A perfect mélange of the French way of life and warm Indian hospitality, the grandeur of Sofitel Mumbai BKC is reflected in its unrivaled facilities and personalized service from the heart. Strategically located in the city’s central business district – the Bandra Kurla Complex, Sofitel Mumbai BKC is designed specifically for the global traveler, offering multifaceted experiences in cuisine, entertainment and relaxation. 302 rooms and suites, cutting-edge meeting spaces, the Club Millésime Executive Lounge, a wealth of dining options, Sofitel SPA with L’Occitane, Sofitel FITNESS, a Hair & Beauty Salon, and a serene open-air pool, make this luxury hotel a haven for both business and leisure travelers. Sofitel Mumbai BKC is also the first hotel in India to have been awarded Green Key Certification by the National Jury Green Key India and the Center for Environment Education (CEE).

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