Purchase Managers on Procurement – Changing trends, technology and more by Meluha The Fern An Ecotel Hotel, Powai. Mumbai
Harveey F Rodriggues, Director of Purchase, Meluha The Fern An Ecotel Hotel, Powai. Mumbai How has the approach to purchasing products and sourcing products for hotels changed over the years? How has the pandemic affected and
Harveey F Rodriggues, Director of Purchase, Meluha The Fern An Ecotel Hotel, Powai. Mumbai
How has the approach to purchasing products and sourcing products for hotels changed over the years? How has the pandemic affected and changed it?
With the advent of technology and the development of digital communications i.e. emails, WhatsApp etc, purchase managers have a far greater reach to vendors than before. Recently, the development of AI (Artificial Intelligence) software for procurement has made virtual purchasing possible. Therefore, the approach has become more technology driven and benefits of superior purchasing power can be realised. The purchase manager can contact vendors who are from different parts of the country, which ensures better quality and competitive pricing.
Are there any online solutions, portals, or consultants you prefer while making purchases for the hotel?
Pandemic has opened up the virtual purchasing world and many innovations in e-purchase are available now.
How do you look for new vendors and are you open to changing vendors for the regular requirements?
We are always open to new vendors provided they meet our parameters and hotel policy requirements. We have access to a huge database of
vendors through HPMF and can tap into resources in any corner of the world. Besides we visit exhibitions and go through the internet to identify the correct vendors for our requirements.
There is no particular preference. We always look at the 3 basics of purchasing – specifications and quality, delivery and post delivery service and pricing. We are open to all suppliers that meet our criteria and are beneficial for the Hotel.
What protocol (method of vendor search, registration etc) do you follow for purchasing?
If in case any new supplier wants to join our organization, the supplier has to fill up the Vendor Profile form, In this form all necessary requirement to start purchasing from him and ask for Eg. Gst No, Pan Card, FSSAI for Food and Beverages operators, we also check from other hotels his reliability and trust.
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