Mumbai, February 6, 2023: Thomas Cook (India) Ltd., India’s leading omnichannel travel services company, inaugurated a new Gold Circle Partner (franchise) outlet in Delhi NCR to capitalise on the strong and growing travel opportunity from the region. Delhi NCR has witnessed a 40% uptick in travel demand and this expansion augments Thomas Cook India’s distribution and reach in Delhi NCR, to 12 consumer access centres: 6 owned branches and 6 Gold Circle Partner (franchise) outlets. In addition to serving the financial hub of Rohini, the outlet will also serve as a hub for nearby residential and business areas of Prashant Vihar, Rohini Sector – 7, 8 & 9 and Deepali.

In the new age of travel, customers are understandably seeking the guidance and reassurance of holiday experts and Thomas Cook India’s internal survey reiterates the same, with a significant 77% of respondents stating that they require guidance from a holiday expert. To help customers with their travel plans and requirements, Thomas Cook India has opened a Gold Circle Partner (franchise) outlet in Delhi NCR.

Thomas Cook’s strategic omnichannel model offers extensive touchpoints to customers: India’s largest retail holiday network of 135 outlets and B2B distribution (across its owned stores, Partner franchise outlets and Preferred Sales Agents) coupled with the Company’s website, call centres, Holiday app and Virtual Holiday store.

With the upcoming spring and summer holidays, consumers from Delhi NCR are displaying a strong travel desire for both domestic and international destinations. Favourite Indian locales include: Goa, Andamans, Kashmir, Leh Ladakh, Uttarakhand, Himachal Pradesh, Kerala and the North East. Spiritual tourism has been witnessing an uptick and favourites include Char Dham and Amarnath Yatra. Closer to home international destinations like Thailand, Singapore, Malaysia, Indonesia, Dubai, Abu Dhabi, Oman, Maldives and Mauritius are driving demand. Additionally, long/mid-haul favourites include Switzerland, France, Austria, Finland, UK, Turkey, Egypt, Australia, New Zealand and USA (for visa holding customers). New emerging destinations include Vietnam, Cambodia, Baku and Almaty. The month of March is witnessing strong uptick for Cherry blossom season in Japan and South Korea.

Key segments driving growth from Delhi NCR include families, couples, millennials/young professionals, seniors, local trade associations of North-West Delhi NCR and business travellers. Adventure/outdoor experiences, spiritual and spa/wellness are the top preferred holiday options for consumers from Delhi NCR. Thomas Cook’s Digital First focus has resulted in a significant drop of approx. ten years in the average age of its holiday customers. Therefore, with a strategic aim to target Gen Z customers who seek experiential activities, authentic local culture and at value pricing, the Company offers attractive rates, unbeatable deals and a host of engaging experiences.

Thomas Cook’s Gold Circle Partner outlet at Delhi NCR, offers consumers end-to-end travel solutions with a wide range of travel and travel related services, including: International & Domestic Holidays (Group Tours, Personalised holidays, Cruises, etc.), Value Added Services like Travel Insurance; Visa Services, etc.

Contact Details

Thomas Cook (India) Limited

G- 24, Ring Road Mall, Rohini,

Delhi – 110085

Ph: 7827735902 Email: gcp.rohini@thomascook.in

“Delhi NCR is a strong growth market for us at Thomas Cook India, and we are seeing a 40% surge in strong travel demand from the region for the upcoming summer holidays. We are hence delighted to announce the opening of our Gold Circle Partner franchise outlet at Rohini, a prime commercial hub, for better customer accessibility. We intend to accelerate demand while supporting our customers across segments including families, couples, millennials/young professionals, business travellers, local trade associations and more.”

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited

He added, “Our Gold Circle Partner, Mr. Amul Saini brings over 10 years of travel and tourism expertise. His extensive network will strengthen Thomas Cook India’s presence in this growing market.

We extend a warm welcome to our Delhi NCR based customers. We have just launched exciting offers and discounts for the summer vacation season and our travel experts at our new outlet look forward to assisting customers from Delhi NCR – to plan their much awaited holidays for 2023.”

About Thomas Cook (India) Limited:

Set up in 1881, Thomas Cook India) Limited. (TCIL) is the leading omnichannel travel company in the country offering a broad spectrum of services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Value Added Services and Visa Services. It operates leading B2C and B2B brands including Thomas Cook, SOTC, TCI, SITA, Asian Trails, Allied TPro, Australian Tours Management, Desert Adventures, Luxe Asia, Travel Circle International Limited (TCI 勝景), Sterling Holiday Resorts Limited, Distant Frontiers, TC Tours, Digiphoto Entertainment Imaging (DEI), Go Vacation, Private Safaris East & South Africa

As one of the largest travel service provider networks headquartered in the Asia-Pacific region, The Thomas Cook India Group spans 28 countries across 5 continents

TCIL has been felicitated with IAMAI India Digital Awards 2022, CNBC-TV18 & ICICI Lombard India Risk Management Award – Travel & Leisure Category 2022 & 2021, CIO100 Award for digital innovation 2022, ‘Innovation in Omni-experience’ Award at International Data Corporation’s (IDC) Industry Innovation Awards 2021, The Best Travel Agency – India at TTG Travel Awards 2019, The Best Outbound Tour Operator at the Times Travel Awards 2019 & 2018, Silver award for Asia’s Best Integrated Report (First Time) category at the Asia Sustainability Reporting Awards 2019-2021, Best Risk Management-Framework & Systems at the India Risk Management Awards 2019; Best Outbound Tour Operator at the SATTE Awards 2019, The French Ambassador’s Award for Exemplary Achievements in Visa Issuance 5 years in a row and the Condé Nast Traveller – Readers’ Travel Awards from 2011 to 2019.

CRISIL has reaffirmed the rating on debt programmes and bank facilities of Thomas Cook (India) Limited – ‘CRISIL A+/Negative on the long-term bank facilities of TCIL and CRISIL A1 rating on the short-term bank facilities and short- term debt of the Company.

For more information, please visit www.thomascook.in

Fairbridge Capital (Mauritius) Limited, a subsidiary of Fairfax Financial Holdings Limited promotes TCIL by holding 72.34% of its paid-up capital and is responsible for the execution of acquisition and investment opportunities.

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