Hyderabad, 1^st October, 2024: In Hyderabad’s business and leisure destination, Novotel Hyderabad Convention Centre & HICC, appointed Shyama Maity as the Rooms Division Manager. She will be bringing her extensive hotel management experience, particularly in overseeing key departments such as Reception, Reservations, Housekeeping, and Maintenance. Shyama’s strong leadership skills and proven track record in driving exceptional guest experiences make her a valuable addition to the team.

Shyama’s career in hospitality spans over 18 years, where her last role as Rooms Division Manager at Rydges Latimer Christchurch in New Zealand. During her tenure, she played a pivotal role in enhancing guest satisfaction, implementing effective rate management strategies, and ensuring operational excellence across the division. Her deep understanding of financial reconciliation and budget optimization has consistently contributed to the financial success of the properties she has managed.

Mr. Rubin Cherian, General Manager of Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre, shares, “Shyama Maity’s leadership and vision align perfectly with our commitment to delivering exceptional service and ensuring our guests feel truly at home. We look forward to her contributions and the continued success of our Rooms Division.”

Shyama remarked on her new role, “I am excited to join Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre and lead the Rooms Division team. My focus will be on maintaining the highest standards of guest service while driving efficiency and innovation within the department,” 

Shyama possesses extensive expertise in various hospitality management systems. Her skill in these areas, combined with her passion for training and development, ensures that Novotel Hyderabad Convention Centre & HICC is poised to deliver outstanding guest experiences under her leadership.

—-