India, 15 March 2024: Conrad Bengaluru announces the appointment of Innu Lama as the new Learning and Development Manager. With over 12 years of extensive experience, Innu Lama brings invaluable expertise to her new role, poised to elevate training standards and further elevate people practice at Conrad Bengaluru.

Expressing enthusiasm about her appointment, Innu remarks, “I am excited to embark on this journey with Conrad Bengaluru, a name synonymous with excellence in the hospitality realm. In my new role, I am eager to craft transformative learning and development strategies that empower our team members and enhance guest satisfaction.”

In her new role at Conrad Bengaluru, Innu will lead the development of innovative training initiatives and craft comprehensive training modules, onboarding & orientation process for new hires, managing service quality, training needs and talent development.

With pivotal roles at renowned establishments such as Swissotel Kolkata, Shangri-La Hotel, and Four Seasons Hotel, Innu Lama has consistently demonstrated an unwavering dedication to excellence in front office operations and training management. Her impressive track record of nurturing talent and fostering a culture of continuous learning positions her as a valuable asset to the Conrad Bengaluru team.

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