• The partnership enables RazorpayX Corporate Card holders to enjoy access to over 50 premium lounges and airport experiences across all major cities in India  
  
   
• Priority Pass^TM Access India is Collinson’s dedicated domestic airport lounge experiences programme in India that was recently launched in partnership with Pine Labs, a leading merchant commerce platform  

MUMBAI, INDIA, 20 December 2022: Priority Pass^TM Access India, a recently launched domestic airport lounge experiences programme owned and operated by Collinson, today announces a new partnership with Indian digital payments and banking solution provider, Razorpay.  

This partnership will enable eligible RazorpayX cardholders to enjoy access to over 50 premium lounges and airport experiences across all major cities in India by easily tapping or swiping their RazorpayX Corporate Card on entry. Eligible cardholders will be entitled to two complimentary visits per quarter and a maximum of eight visits annually to Priority Pass’ extensive lounge network in India. 

The India market is already rapidly approaching full recovery in the international segment. At over 1.3 million scheduled international seats, it is only approximately 11% below its 2019 figure. The total air passenger traffic is also expected to increase from 341 million (during 2019-2020) to 827 million by 2033, according to the Airports Authority of India.  

The announcement of this partnership is ideally timed to better support RazorpayX’s travelling cardholders. A recent Collison study that surveyed over 5,400 frequent travellers across seven Asia Pacific markets (1,063 of which were India-based respondents) revealed that 49% of Indian travellers ‘feel safer at the airport’ when they are able to access a lounge. The same study also revealed lounge access to be the number one most desirable travel benefit at the airport, leading to 87% of Indian travellers expecting airport lounge access as a premium card benefit; 55% revealing they feel ‘rewarded’; while a further 52% ‘feel valued as a customer’ when they are provided with lounge access.  

Sumit Prakash, Country Director, India and South Asia at Collinson, said: “We are delighted to be partnering with Razorpay, a locally grown brand that has made its mark as one of India’s largest Fintech giants. Known to be innovative in its solutions and pushing the boundaries to deliver the best for their clients, we are excited to help Razorpay enhance their customers’ travel experience. India is an extremely exciting market that is leading the way in respect to travel recovery. Eligible RazorpayX’s cardholders now have access to a wide network of premium airport lounges and experiences through Priority Pass^TM Access India, and we can’t wait to welcome them.”

About Collinson 

Collinson is a global leader in customer benefits and loyalty solutions that win deeper, more valuable customer relationships. We deliver exceptional travel, loyalty and insurance products designed to help companies differentiate their value propositions. 

Our customer benefits products include the original and market-leading airport experiences programme, Priority Pass, as well as travel insurance, identity assistance, flight delay and international health solutions. Our loyalty expertise uniquely combines strategy, award-winning technology, and programme management to create greater engagement and experiences for our clients’ customers.  

For over 30 years, we’ve been chosen by the world’s leading payment networks, 1,400+ banks, 90+ airlines and 20+ hotel groups to craft customer experiences for over 400m end consumers, that win competitive edge. This enables them to acquire, engage and retain the most profitable, but most demanding customers Our clients include Visa, Mastercard, American Express, Air France KLM, Cathay Pacific, British Airways, Accor, Radisson, Chase, HSBC, Revolut, Sephora and UnionPay. 

About Priority Pass 

Priority Pass is the original and market-leading airport experiences programme operated by Collinson. It provides discerning frequent travellers access to 1,300 lounges and airport experiences in over 650 airports across 148 locations, including a growing number of airport dining and spa offerings worldwide that can be accessed in the same way as lounges. Using the Priority Pass app for iOS and Android, members can quickly and easily discover locations welcoming Priority Pass, instantly check their visit entitlement and use their Digital Membership Card to access airport lounges and experiences. 

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