Amruda Nair

Founder and Director of Araiya Hotels & Resorts

Women’s increasing presence in the hospitality sector has several positive impacts. Firstly, it enhances diversity within the workforce, bringing different perspectives and approaches to problem-solving. This diversity can lead to increased creativity and innovation, crucial factors for success in a dynamic industry.

Additionally, having more women in leadership roles challenges traditional gender norms and promotes a more inclusive work environment. This not only benefits women but also contributes to breaking down stereotypes and promoting equal opportunities for all employees.

However, despite these positive aspects, challenges persist. Gender stereotypes and biases can still influence hiring and promotion decisions. Addressing these issues through policies that promote equal opportunities and workplaces that actively foster diversity is essential for creating a truly inclusive and thriving hospitality sector.

In remote locations where as a hotel brand Araiya has hired and trained local women to work in operational roles in the hotel, the social impact has been transformational as there is respect for the individual not only as a provider for the family but also a representative of the community. 

Soumitra Kundu

Asst. General Manager, The Orchid Hotel, Pune

I believe the growing presence of women in the hospitality sector is profoundly impactful. Women exhibit equal capabilities to men, contributing creativity, innovation, and a profound passion for hospitality. Their innate nurturing nature ensures guest experiences are exceptional, fostering a sense of warmth and care that enhances satisfaction.

The increasing number of high-powered women in hospitality signifies significant progress in gender equality and diversity. Encouraging more women in the workforce holds numerous benefits. It promotes diversity, enriching organizational culture and adaptability. Women bring unique perspectives to senior roles, facilitating better decision-making and fostering innovation. Moreover, attracting and retaining women enhances talent acquisition, strengthening the industry’s human resources.

Ultimately, these factors culminate in improved financial performance. Inclusive environments that prioritize gender diversity thrive, benefiting from a broad spectrum of ideas and approaches. Empowering women in hospitality not only fosters fairness and equality but also drives innovation, elevates guest experiences, and ensures the industry’s long-term success.

Arshiya Paul,

Talent & Culture Manager, Novotel Kolkata Hotel & Residences

The hospitality industry is experiencing a significant shift towards greater gender diversity and inclusion. At Novotel Kolkata Hotel & Residences, as we look towards the future, several emerging trends, opportunities, and challenges shape the landscape for women in hospitality. A recent study showed that companies with gender-diverse executive teams were 21% more likely to experience above-average profitability, indicating the potential economic benefits of gender diversity in leadership roles.

Novotel Kolkata Hotel & Residences, Women are part of the global RiiSE community and all of them bring a significant diverse perspective, experience, and ideas to the table, fostering innovation and creativity within hospitality businesses. Our unique insights help organizations adapt to changing market trends, develop new products and services, and enhance overall customer experiences. We have an empathetic approach and attention to detail contribute to creating welcoming and inclusive environments for guests and the workforce, leading to higher levels of satisfaction and loyalty among guests and employees.

As effective leaders, at the hotel we believe in bringing strong communication, decision-making, and problem-solving skills to the table, driving organizational growth and success.

Moreover, as women, I believe that as we occupy more leadership positions, it serves as role models and mentors for aspiring professionals, particularly other women, encouraging career growth and empowerment. This fosters a more inclusive and supportive workplace culture, where individuals of all genders feel valued and have equal opportunities for advancement.

Beyond the industry, the empowerment of women in hospitality contributes to broader societal goals of gender equality and economic development. By breaking down barriers and creating pathways for women to thrive in hospitality careers, we create a more equitable and prosperous future for all.

Shreya Sharma

Cluster Director of Marketing and Communications at Hilton 

At the heart of hospitality lies the art of nurturing connections and fostering an environment where guests feel not just welcomed, but truly valued. Here, the unique perspective of women comes to the forefront, imbuing interactions with an unparalleled depth of empathy and understanding. With an innate ability to intuit the unspoken needs of others, women bring a nuanced approach to guest relations, elevating experiences from mere transactions to meaningful connections.

In the realm of leadership, women often weave a tapestry of collaboration and inclusivity. Drawing upon our natural inclination towards empathy and communication, we cultivate environments where every voice is heard and every perspective is respected. This inclusive ethos not only fosters a sense of belonging among team members but also breeds creativity and innovation, propelling the hospitality sector into uncharted territories of excellence.

Ultimately, achieving gender equity in any industry is paramount for women to ascend to leadership roles. Women supporting and championing each other, ensuring their voices are heard, paves the path toward progress. By cultivating a culture of mutual empowerment, women forge a stronger, more inclusive workplace where everyone can thrive.

Kowsalya Krishnamurthy

Associate Director of Marketing & Communications, Clarks Exotica Convention Resort and Spa

 The impact of the increasing number of women in the hospitality sector extends far beyond mere

representation. It brings forth a myriad of benefits, enriching the industry with diverse perspectives,

skills, and talents. As more women enter the workforce, it fosters a dynamic and inclusive environment, where collaboration thrives, and innovation flourishes. The presence of women in leadership roles not only inspires future generations but also reshapes organisational cultures, promoting equality and empowerment. Furthermore, gender diversity enhances decision-making processes, leading to more creative solutions and sustainable growth. Overall, the rising participation of women in hospitality heralds a new era of progress, excellence, and inclusivity within the industry.