Gouse Shaik is set to redefine the employee experience in his new role as the Director of Human Resources at InterContinental Chennai Mahabalipuram Resort. With an illustrious career in the hospitality industry and a proven track record of transformative leadership, Gouse is well-prepared to lead HR Operations at this iconic resort, aiming to make a lasting impact on the workplace environment. His strategic vision seamlessly aligns with the brand’s commitment to providing a world-class work atmosphere and cultivating a culture of excellence. Leveraging his noteworthy achievements in talent development, streamlined HR processes, and enhanced employee engagement from previous roles, Gouse is prepared to guide InterContinental Chennai into a new era of HR management.

With over 8 years of association with the InterContinental Hotels Group, Gouse Shaik is a familiar face within the organization. His significant role in driving people strategies at IHG and contributions to the hotel’s success, evident in his involvement in multiple IHG SWA Share and Conquer initiatives, underscores his dedication to excellence in human resources management.

A postgraduate in Business Administration from the National Institute of Business Management, Gouse is acknowledged for his commitment to instilling IHG’s Culture of High Performance & Recognition. His efforts were rewarded with the prestigious Best Departmental Leader of the Year award in 2021, showcasing his dedication to fostering a positive work culture.

Beyond his professional accomplishments, Gouse is a versatile individual with a passion for cricket and photography, reflecting the dynamic approach he brings to his role that extends beyond the traditional boundaries of HR leadership.

In his new position, Gouse will concentrate on enhancing the employee experience to ensure InterContinental Chennai remains an employer of choice in the competitive hospitality sector. His responsibilities encompass talent acquisition and development, employee relations, and the implementation of innovative HR strategies aligned with the resort’s overarching business objectives.

Adding to his impressive portfolio, Gouse has been selected as a Buddy for all new HR Managers joining the South West Asia region in the Holiday Inn brand. He has championed the SWA HR Commitment project for 2021-2023, served as the Project Champion for the SWA Benefits Grid review project in 2022, and received awards at the HR Meet. Additionally, Gouse has been recognized as the Champion for the South India region for the SWA Commitment Audit 2021 at IHG South West Asia.

His accolades also include being the Winning Ways Champion for Creating an Empowered and Engaged Workforce at the Holiday Inn Chennai OMR in 2020, identified as a Regional Champion from the SWA region for testing and implementing the Hotel Talent System (TDMS – Talent Data Management System) software, and receiving multiple Winning Ways awards for his exemplary leadership in the HR Department.

Gouse Shaik’s journey includes being awarded Winning Ways Departmental Leader for Half-Yearly in 2019 and 2021, culminating in being honoured as the Winning Ways Departmental Leader of the Year in 2021. This rich tapestry of accomplishments underscores his commitment to excellence and positions him as a driving force in elevating the employee experience at InterContinental Chennai Mahabalipuram Resort.

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